Terms & Conditions
These terms govern the use of Advrtu services, website communication and project delivery processes. By engaging with our team, you agree to the operational terms described below.
1. Acceptance of Terms
By accessing this website, submitting an enquiry, requesting a proposal or confirming a project with Advrtu, you accept these Terms & Conditions. If you do not agree with any clause, you should not use our services or continue with a project confirmation.
2. Scope of Services
Advrtu provides digital marketing and allied business promotion services. The exact scope of work for every client is defined by the approved proposal, quotation, email discussion, WhatsApp conversation, purchase order or invoice shared between both parties.
- SEO, local SEO and search visibility improvements
- Website design, development, updates and landing pages
- Social media strategy, creatives, posting and campaign support
- Content writing, promotional videos, ad design and brand communication
- Email marketing, bulk SMS and WhatsApp promotional support
3. Client Responsibilities
Clients are responsible for providing accurate business information, required approvals, brand assets, timely feedback and lawful content. Delays in receiving material, credentials or approvals may affect timelines, campaign launches and delivery dates.
4. Pricing and Payments
All service charges are shared through a quotation, proposal or invoice. Unless otherwise agreed in writing, advance payment may be required before project initiation. Ongoing marketing retainers, ad spends, third-party software charges, media buying costs and platform fees are billed separately where applicable.
Delayed payments may result in paused services, withheld deliverables or rescheduling of campaign activity until dues are cleared.
5. Revisions and Change Requests
Reasonable revisions are supported according to the package or approved scope. Any request that materially changes the original brief, adds new pages, creates fresh campaign sets, changes platform targets or requires extra production time may be treated as additional work and billed separately.
6. Timelines and Delivery
We aim to deliver every assignment within the mutually discussed schedule. However, turnaround times may vary due to client feedback cycles, third-party approvals, technical dependencies, hosting issues, advertising platform reviews or force majeure events. Timelines are estimates unless clearly committed in writing.
7. Third-Party Platforms
Campaign performance and account accessibility may depend on Google, Meta, YouTube, hosting providers, domain registrars, telecom operators, payment gateways or other third-party systems. Advrtu is not liable for suspensions, algorithm changes, downtime, rejection of ads, platform policy actions or data loss caused by third-party services.
8. Intellectual Property
Client-owned logos, trademarks, product photos, videos, documents and business information remain the property of the client. Advrtu retains ownership of internal concepts, working files, strategy notes, reusable frameworks and unpublished draft assets until full payment is received, unless otherwise agreed in writing.
9. Acceptable Use
Clients must not use our services to promote unlawful, misleading, offensive, defamatory, fraudulent or infringing material. We reserve the right to refuse or discontinue projects that conflict with legal requirements, platform policies or ethical business standards.
10. Limitation of Liability
Advrtu works on a best-effort basis and does not guarantee specific rankings, lead volume, sales figures, engagement levels or commercial outcomes unless explicitly stated in a separate signed performance agreement. Our liability, if any, is limited to the fees paid for the relevant service period.
11. Termination
Either party may discontinue the engagement with reasonable notice. Amounts already paid for completed work, booked media, third-party services or production expenses are non-refundable unless otherwise agreed in writing.
12. Updates to These Terms
We may revise these Terms & Conditions from time to time to reflect operational, legal or service changes. Updated versions become effective once published on our website or shared through official communication.
13. Contact
For any questions related to these terms, please contact Advrtu through the website contact page or your existing project communication channel.
